Netcall Plc – Half-year Report 2021

NETCALL PLC

(“Netcall”, the “Company”, or the “Group”)

Interim results for the six months ended 31 December 2021

Double-digit revenue and profit growth

Netcall plc (AIM: NET), the leading provider of intelligent automation and customer engagement software, today announces its unaudited interim results for the six months ended 31 December 2021.

Financial highlights

 

H1 FY22

H1 FY21

 

Revenue

£14.7m

£13.4m

+10%

Cloud services revenue

£4.93m

£4.08m

+21%

Total annual contract value(1) ACV

£19.8m

£17.7m

+12%

Cloud services 'ACV'

£10.8m

£8.4m

+29%

Adjusted EBITDA(2)

£3.45m

£2.95m

+17%

Profit before tax

£1.15m

£0.96m

+20%

Adjusted basic earnings per share

1.09p

0.90p

+21%

Group cash at period end

£10.7m

£12.9m

 

Net funds at period end

£6.5m

£5.1m

 

 Operational highlights

 

Continued strong trading with main contribution from Cloud services

 

 

Growing demand for both Intelligent Automation and Customer Engagement solutions from all key market segments of financial services, healthcare and government

 

 

Annual revenue run-rate from Intelligent Automation is now £13m, representing approximately 44% of Group revenue and generating a growing contribution to Group profitability

 

 

Continued cross- and up-sell into the Group's broad customer base, with 24% of ACV coming from customers who have purchased both Intelligent Automation and Customer Engagement solutions (H1 FY21: 21%)

 

 

Acceleration in ACV growth to 12% for H1-FY22, up from 7% for H1-FY21

 

 

Cloud net retention rate(3) increased to 119% (H1 FY21: 115%)

 

 

Released several new enhancements to the Liberty platform with a focus on expanded automation capabilities, improved user experience and new product functionality

Outlook

 

Trading in the early part of the H2 remains comfortably in line with expectations and the Board is confident of continued progress during the second half.

Henrik Bang, Chief Executive, said:

“We are pleased with the strong performance in the first half of the year delivering double digit organic growth and profitability combined with an accelerated growth rate of our annualised contract value, pointing to continued positive momentum.

“Our profitable and cash generative business model enables us to invest in our offering to capture the significant market opportunity presented by helping customers turn their digital strategies into successful journeys and build smarter, leaner and more customer-centric organisations. With our sector expertise, breadth of customer base and powerful offering, combined with a healthy sales pipeline, we look to the future with confidence.”

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